Remote assistance

 

🖥 ️ Remote assistance – Included with your purchase

At Licence24.ch , your peace of mind is our priority. That is why technical support is completely free and included in the price of your license .

 

📩 Step 1: Contact us

If you encounter an issue during the installation or activation of your license, contact our team via email or online chat . In most cases, we can quickly resolve the problem remotely, without needing access to your computer.

🕒 Step 2: Appointment scheduling

We schedule a time slot for the intervention together. Don’t worry: our technicians are responsive, professional, and always attentive.

 

🧑💻 Step 3: Assistance via TeamViewer (if necessary)

If the problem persists, we offer a remote control via TeamViewer . This allows us to resolve the issue live, in a simple and secure way.

🔒 You are the one who grants access to your PC, only during troubleshooting. Once finished, you regain full control.

✅ This service is:

  • 100 % free for all our customers 
  • Fast and often resolved in a few minutes
  • Secured thanks to TeamViewer
  • Effective , with personalized support

  • Perpetual Licenses

    All our digital licenses are selected and verified before being put on sale.

  • Digital delivery

    License delivered by email immediately after purchase confirmation.

  • 24/7 Assistance

    Free technical support by email and chat.

  • Secure Payment

    All transactions are protected by SSL encryption for a safe purchase.