Privacy and Personal Data Processing Policy
Last updated: June 20, 2025
This policy aims to inform you about our practices regarding privacy and the management of your individual data. It explains how Licence24 - Aliu is committed to protecting your personal information collected and processed through our website https://www.licence24.ch and within the scope of our services.
We are committed to strictly complying with the European Union's General Data Protection Regulation (GDPR), as well as the Swiss Federal Act on Data Protection (FADP).
Glossary of key terms in this policy:
Article 1 - Preamble and role of our privacy policy
This policy aims to inform you of our commitment to protecting your privacy and the Personal Data concerning you that we collect and process when you browse our Site.
It is essential to read this document to understand the reasons for our use of your information and the methods we employ.
By registering or making purchases on the Site, you agree to provide us with truthful information about yourself. Providing inaccurate information constitutes a violation of our general terms and conditions.
Please note that this Privacy Policy may be updated or supplemented at any time, especially to adapt to legislative, regulatory, case law, or technological developments. The date of the last revision will be clearly indicated.
These changes take effect as soon as they are published online. We therefore encourage you to regularly consult this Privacy Policy to be aware of any updates.
You will also find there a detailed description of your rights related to the protection of your data and how the legislation protects you.
For any questions regarding this policy or to exercise your rights (described in Article 10), please contact us by email at: hello@licence24.ch or by postal mail at the address of our headquarters: Licence24 - Aliu, Chemin François-Lehmann 28, 1218 Le Grand-Saconnex, Switzerland.
Article 2 - Types of data collected on our Site
The Data we collect and subsequently process are those you voluntarily provide by completing the forms on the Site. For certain operations, especially during payments, you may be required to transmit information about yourself to third-party providers via their own services. We do not have direct access to this payment data; its collection and processing are governed by the specific terms of these providers. We advise you to consult their own privacy policies before sharing your Data with them.
Your IP address (numeric identifier assigned to your Internet connection) is automatically recorded. We inform you that the Site uses automated tracking mechanisms (cookies), which you can disable by changing your web browser settings, as detailed in our specific cookie policy (see Article 12).
In general, you have the option to visit https://www.licence24.ch without providing us with Personal Data. In any case, you are not obliged to provide this information. However, refusal may prevent you from benefiting from certain services or information.
We also collect, use, and share aggregated information, such as statistical or demographic data, regardless of their use. These aggregated data may be derived from your personal information but are not considered Personal Data by law, as they do not allow direct identification of you. For example, we may consolidate your usage data to determine the percentage of users accessing a specific Site feature.
To improve our content and services, the Site https://www.licence24.ch uses the Google Analytics web analytics service. Google Analytics does not track your browsing behavior on third-party services. The information about you that Google Analytics accesses does not contain any Personal Data that can identify you.
We do not collect categories of data considered "sensitive" (for example, racial or ethnic origin, political opinions, religious beliefs, health, etc.).
The contact details of Users registered on the Site are kept in accordance with the provisions of Swiss and European data protection legislation. In accordance with these, they have the right to access, delete, modify, or rectify the Data they have provided. To exercise this right, simply make a request by email to the following address: hello@licence24.ch, or by mail to: Licence24 - Aliu, Chemin François-Lehmann 28, 1218 Le Grand-Saconnex, Switzerland.
The collection of Users' Personal Data by Licence24 - Aliu is not subject to a specific declaration to a data protection authority such as the French CNIL, being a company based in Switzerland and complying with the Swiss LPD and the GDPR.
Article 3 - Identity of the Data Controller
The controller of your Personal Data processing is the sole proprietorship Licence24 - Aliu, whose registered office is located at: Chemin François-Lehmann 28, 1218 Le Grand-Saconnex, Switzerland.
Article 4 - Purposes of Data Collection
The information identified as required in the Site's forms is essential to benefit from the corresponding Site features and, more specifically, operations related to the offered content.
Licence24 - Aliu may collect and process its Users' Data in order to:
Article 5 - Recipients and use of collected information
The Data we collect is processed for the purpose of carrying out operations related to the content of the Site.
You may receive electronic communications from us, including newsletters to which you have subscribed. You have the option to unsubscribe from these mailings by contacting us at hello@licence24.ch or by using the unsubscribe link present in each email.
Only Licence24 - Aliu is the recipient of your Personal Information. This information is never shared with third parties for commercial purposes, except for subcontractors engaged by Licence24 - Aliu to provide its services. Neither Licence24 - Aliu nor its subcontractors market the personal data of visitors and users of its Site.
Your personal data may be shared with the entities listed below, exclusively within the purposes defined by this privacy policy.
We require all third parties with whom we share data to guarantee the security of your personal information and to process it in strict compliance with applicable law. We prohibit our third-party service providers from using your data for their own purposes.
Article 6 - Legal bases governing data processing
In accordance with the principles of the General Data Protection Regulation (GDPR) and the Swiss DPA, Licence24 - Aliu processes personal data only in the following situations:
Article 7 - Data security measures
You are informed that your Data may be disclosed if a law, regulation, or decision of a competent regulatory or judicial authority requires it, or if such disclosure is necessary for Licence24 - Aliu to preserve its legitimate rights and interests.
We have implemented appropriate security measures to prevent accidental loss, unauthorized use, alteration, disclosure, or unauthorized access to your personal data. Furthermore, access to your personal information is governed by strict and documented security procedures.
Article 8 - Data retention period
The Data is stored with the Site's hosting provider, whose contact details are available in our legal notices. They are kept for the strictly necessary duration to fulfill the purposes mentioned above and will generally not exceed 36 months after the last interaction. Beyond this period, the data will be retained exclusively for anonymized statistical purposes or to comply with compelling legal obligations (e.g., billing data) and will not be subject to any other use.
Article 9 - Authorized providers and data transfers outside Switzerland/EU
Licence24 - Aliu informs you that it collaborates with authorized service providers to facilitate the collection and processing of the data you have communicated to us. Some of these providers may be located outside Switzerland or the European Union and may receive communication of the data collected via the various forms on the Site.
Licence24 - Aliu has previously ensured that its service providers have implemented adequate safeguards and comply with strict conditions regarding confidentiality, use, and data protection. Particular attention has been paid to the existence of an appropriate legal framework for any data transfer to a third country. In this regard, some of our providers rely on recognized mechanisms such as the Standard Contractual Clauses approved by the European Commission or the competent Swiss authorities, or other recognized transfer mechanisms guaranteeing a sufficient level of protection.
Article 10 - Your data protection rights
In accordance with personal data protection legislation (GDPR and LPD), you have the rights detailed below. You can exercise them as indicated in Article 1 of this Privacy Policy, by writing to us at the postal address mentioned at the top or by sending an email to hello@licence24.ch :
Contact us if you wish to exercise any of the rights mentioned above by writing to us at Licence24 - Aliu, Chemin François-Lehmann 28, 1218 Le Grand-Saconnex, Switzerland or by email at hello@licence24.ch.
You will not have to pay any fees for access to your personal data (nor for the exercise of any other right). However, we may charge you reasonable fees if your request is manifestly unreasonable, repetitive, or excessive. In such a situation, we may also refuse to comply with your request.
Licence24 - Aliu reserves the right to oppose, if necessary, requests that are manifestly abusive due to their systematic, repetitive nature or their number.
We may ask you for specific information to verify your identity and ensure your right to access your personal data (or to exercise any other right). This security measure is intended to ensure that this information is not disclosed to an unauthorized person. We may also contact you to obtain clarifications on your request in order to provide you with a faster response.
We strive to respond to all legitimate requests within one month. This period may be extended if your request is particularly complex or if you have made multiple requests. In this case, we will inform you and keep you updated on the progress.
Article 11 - Filing a Complaint with the Data Protection Authority
If you believe that Licence24 - Aliu does not comply with its obligations regarding your Personal Information, you have the right to file a complaint or submit a request to the competent supervisory authority:
Article 12 - Cookie Usage Policy
During your first visit to the Site https://www.licence24.ch, a banner informs you that information related to your browsing may be stored in files called "cookies". Our cookie usage policy (detailed below) aims to provide you with a better understanding of the measures we implement regarding navigation on our Site. It informs you specifically about the different types of cookies present, their purposes, and the steps to configure them.
a) General information about the cookies used on the Site
Licence24 - Aliu, as the publisher of this Site, may install cookies on the hard drive of your device (computer, tablet, mobile, etc.) to ensure you have a smooth and optimized browsing experience on our platform.
"Cookies" are small text files of limited size that allow us to identify your device (computer, tablet, mobile) in order to personalize your experience on the pages we offer you.
The information collected through cookies does not in any way allow us to personally identify you. They are used exclusively for our own purposes to improve the interactivity and performance of our Site and to offer you content tailored to your interests. None of this information is transmitted to third parties, unless Licence24 - Aliu has obtained your prior consent or if the disclosure of this information is required by law, by a court decision, or by any authorized administrative or judicial authority.
For a better understanding of the information identified by cookies, a detailed list of the types of cookies used on the Licence24 - Aliu Site, their name, purpose, and retention period will be made available soon.
b) Managing your cookie preferences
You are free to accept or refuse the placement of cookies at any time.
During your first interaction with the Site https://www.licence24.ch, a brief information banner regarding the placement of cookies and similar technologies appears at the bottom of your screen. This banner informs you that by continuing to browse the Licence24 - Aliu Site (for example, by loading a new page or clicking on various elements of the Site), you give your consent to the placement of cookies on your device.
Depending on the nature of the cookie, your prior consent to the placement and reading of these on your device may be mandatory.
c) Cookies exempt from consent
In accordance with the guidelines of data protection authorities (such as CNIL or PFPDT), some cookies are exempt from obtaining your prior consent. These are cookies strictly necessary for the operation of the Site or solely intended to facilitate electronic communication. This includes session identifier cookies, authentication cookies, session management cookies for load balancing, as well as cookies for personalizing your interface. These cookies are fully subject to this policy as they are issued and managed by Licence24 - Aliu.
d) Cookies requiring your prior consent
This category concerns cookies issued by third parties, classified as "persistent" because they remain on your device until deleted or until their expiration date.
These cookies being issued by third parties, their use and placement are governed by their own privacy policies. This family of cookies includes audience measurement cookies, advertising cookies that Licence24 - Aliu may use, as well as social media sharing cookies (Facebook, YouTube, X/Twitter, LinkedIn, etc.). Social media sharing cookies are issued and managed by the publisher of the relevant social network. Subject to your consent, these cookies allow you to easily share content from the Site, notably via a specific share button.
Audience measurement cookies compile statistics on the traffic and use of various sections of the Site (such as content or pages visited). This data contributes to improving the usability of the Site. On https://www.licence24.ch, an audience measurement tool (Google Analytics) is used; its privacy policy is accessible via the address: https://www.google.com/analytics/learn/privacy.html.
e) Cookie configuration tools
Most Internet browsers are configured by default to allow the placement of cookies. Your browser offers you the possibility to modify these standard configurations, to systematically reject all cookies or to accept or refuse only some of them, depending on their issuer.
WARNING: We draw your attention to the fact that refusing the placement of cookies on your device may impair your user experience as well as your access to certain services or features of this Site. If applicable, Licence24 - Aliu disclaims all responsibility for the consequences resulting from the degradation of your browsing conditions due to your choice to refuse, delete, or block cookies necessary for the proper functioning of the Site. These consequences cannot be considered as damage and will not entitle you to any compensation.
Your browser also allows you to delete cookies already present on your device or to alert you when new cookies are likely to be placed there. These settings do not impact your browsing but will cause you to lose the benefits provided by cookies.
Please see below the various tools available to you to configure cookies on your device.
f) Configuration of your Internet browser
Each Internet browser offers its own cookie management options. To learn how to change your cookie preferences, you will find below links to help pages to access your browser's menu dedicated to this purpose:
For additional information on cookie control tools, you can consult the website of the data protection authority of your country or dedicated organizations. In France, the CNIL offers a guide: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
For any questions or requests for additional information regarding this cookie usage policy, please do not hesitate to contact us.
g) Inventory of cookies
A detailed list of cookies used on the Site https://www.licence24.ch will be made available soon on a dedicated page.